In this decade, our 'Customer 2030 Vision' principles, give business teams a higher level of understanding of User Experience (UX) analysing all channels of interface - Online | Onsite | On phone & the processes in every aspect of the Customer Journey.
Below are options for delegates, or seminar talks to staff teams as part of your tailored event or meeting.
The Masterclass is a hybrid course, between our core Customer 2030 Vision principles and data on the UK Market, with exercises and group work. This can be blended by integrating your company language, style, strategic values and underpinning management goals. We deliver key elements of 'your language' to reinforce existing company or group themes. The results delivered can raise your team and department performance in both internal as well as external communications. The Customer 2030 Vision programme, aligns with principles of product and service quality, data, respect for customers/clients and retention and conversion.
Please note that all online prices are inclusive of VAT, and based on minimum group numbers of 12 per day. Company training programme can be priced 'bespoke' to your needs, so let's discuss.