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All Categories - Customer Journey
6 de abril de 2022
Have you suffered poor service recently? Click our Linked in post for the article, and find out...
6 de octubre de 2020
National Customer Service Week 5th - 9th October Each year there is a weekly focus on Customer...
26 de noviembre de 2019
In November 2019, the Awards Dinner of the Northern Automotive Alliance was at The Mere in...
11 de octubre de 2019
Day Two:- developing customer service skills in your business and organisation is profitable, and...
11 de octubre de 2019
Day Four of National Customer Service Week:- When strong customer service ethos cascades down...
11 de octubre de 2019
Day Three:- Halfway through National Customer Services week 2019. So what about companies and...
11 de octubre de 2019
Day One:- Have you got challengers and disruptors in your sector? Do you know the winners and the...
4 de septiembre de 2018
Customer service levels in the UK are continually under pressure, and the bar is going higher and...
21 de mayo de 2018
Is Ryanair, the best budget/profit model ...and just 'does exactly what it says on the tin'? ...
25 de julio de 2017 ·
Moments of truth can make a customer's day... Having had involvement at the 1998 Open and...
11 de febrero de 2016 ·
On the surface, it may not seem logical at the best of times, but businesses can resolve and...
